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The Self Service password reset system is live, and you can enroll at this time to use it.

*Your Victrex password must be current and active in order to register, contact me if you need a reset to register*

The website is: and I recommend bookmarking it.

Go there, and you'll see this page:

From there, fill in your username as victrexplc\firstname.lastname and your current Victrex password.  Also fill in the CAPTCHA request below the password field.  Click Login.

On the next page, you'll be asked to Enroll.  Choose to Enroll, and then fill in the 5 security questions (of your choosing) and verify your answers.  DO NOT LOSE THESE ANSWERS, if you are going to answer them ambiguously It's a good idea to click "Show Answers" and take a screenshot of your answers.  Store that screenshot in a safe location, or write down your answers exactly as given, and keep them in your wallet or purse.  

At this point, you can reset your own Victrex password at any time.  Please keep in mind you'll need to pay attention to the password strength and complexity guidelines on the Change Password page, or your new password will be rejected (the page will tell you).  

Important - Don't forget to change your saved password in Lync!

Lync saves your username and password for you if you let it, as otherwise it would have you login once a day.  Please remember to sign out of Lync before you update your Victrex password using the Self-Service Portal, otherwise, you will get locked out of the Victrex systems within an hour as Lync attempts to use your old, saved password.

To sign out of Lync, click the gear shaped icon at the upper right of the Lync screen, and choose File -> Sign out as shown below.

Once you've finished changing your Victrex password, you can sign back into Lync with that new password and allow it to be saved again.  

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